Difference Between Water Damage Mitigation and Restoration

As a homeowner, it is important to know the difference between water mitigation and water restoration. These terms refer to different processes that are necessary when dealing with water damage in your home. Understanding these differences can help you take appropriate action in case of a water-related emergency.

Water Mitigation

Water mitigation is the emergency response to prevent further damage when water enters your home unexpectedly. This process focuses on reducing the impact of water damage by quickly removing water and drying the affected areas. Water mitigation experts are called in to assess the situation and take immediate action to minimize the potential harm.

During water mitigation, professionals use specialized equipment such as pumps, dehumidifiers, and fans to extract water and speed up the drying process. They also inspect the affected areas for any hidden moisture that might lead to mold growth or structural issues.

These emergency service calls include:

  • Burst pipe
  • Roof leak
  • Appliance malfunctions
  • Natural disaster like rain flood

Water Restoration

Water restoration, on the other hand, occurs after the water mitigation process. It involves restoring your home to its pre-damaged condition. Water restoration professionals are responsible for repairing the damage caused by water and ensuring that your home is safe, clean, and habitable.

During the restoration phase, experts focus on repairing structural components, replacing damaged materials, and sanitizing affected areas. This may include repairing walls, floors, and ceilings, as well as addressing any electrical or plumbing issues that arose from the water damage.

Water restoration service calls are generally made for these scenarios:

  • After water mitigation service is complete
  • Mold remediation
  • Top to bottom home restoration

Why You Need to Know the Difference:

Prompt Response

Knowing the difference can help you take immediate action in case of a water-related emergency. Calling the right professionals at the right time can minimize the damage and prevent further issues.

Insurance Claims

Insurance coverage for water damage may vary depending on whether it falls under water mitigation or water restoration. Knowing the correct terminology will help you communicate effectively with your insurance provider and ensure proper coverage.


Water mitigation and restoration processes have different costs associated with them. Being aware of the difference can help you allocate your budget appropriately and plan for any necessary expenses.

Long-Term Effects

Water damage can have long-lasting consequences if not addressed properly. Understanding the difference between water mitigation and restoration enables you to ensure that all necessary steps are taken to prevent potential health risks, mold growth, or structural damage.

FAQ: Common Misunderstanding Between Water Damage Mitigation & Water Restoration

Carpets and walls will dry by themselves

While carpets and drywall may eventually dry on their own, the problem lies in hidden moisture. Moisture can linger beneath and behind these materials, leading to mold growth and health risks. It’s not worth risking your health and the health of others. A professional restoration company can use special tools to measure the moisture level and effectively reduce the risk of mold.

Replacing is cheaper than restoring

Some think that it’s cheaper to replace everything instead of restoring what’s damaged by water. But in reality, relying on a water restoration company to clean and salvage your home’s structure and materials often costs less. An experienced restoration company knows which materials can be saved and which ones need replacement.

DIY will be cheaper

Some believe that handling the water mitigation and restoration process on their own will save money (Only if you have the proper equipment or maybe you do water mitigation for others). However, most home owners just don’t have equipment ready at the time of water damage, and a poorly done repair can actually end up costing more in the long run. The Centers for Disease Control and Prevention (CDC) states that cleaning up after a flood can be too difficult or dangerous to do alone without proper PPE (Personal Protective Equipment).

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